This Privacy Policy explains how SpinFormula, operated by Win Vision N.V., collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players residing in the United Kingdom. Please read this page carefully so you understand your rights and our responsibilities.

We are committed to handling your information transparently and in accordance with applicable data protection standards. If you have any questions about this policy, you can reach us through our support channels at any time.

What We Collect and Why

When you create an account with us, we collect personal information such as your full name, date of birth, email address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under the licensing conditions set by Curaçao eGaming (licence number ALSI-202509029-FI1). Without this data, we are unable to operate your account safely or lawfully.

During transaction processing, we also collect financial data relevant to your chosen payment method — for example, partial card details or e-wallet identifiers. This is used solely to complete your requested transactions and to maintain accurate account records. We do not store full card numbers on our systems.

We may also collect technical data as you browse our platform, including your IP address, browser type, device type, and session activity. This helps us maintain the security and stability of the site, detect unusual behaviour, and ensure the platform functions correctly for you.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption across all connections to our web platform. Personal and financial information is stored on secure servers with restricted internal access — only staff members who genuinely need your data to carry out their role are permitted to view it.

We do not sell your personal information to third parties. However, there are limited circumstances in which we share data externally. We work with payment gateways and identity verification services to process transactions and confirm your identity; these partners receive only the data they need for their specific function and are bound by confidentiality obligations. We may also be required to share information with regulatory authorities or law enforcement bodies where we are legally obliged to do so.

Your data is retained for as long as your account remains active and for a defined period following account closure or inactivity, in line with our regulatory requirements. Once the applicable retention period has passed, your data is securely deleted or anonymised.

As a player, you have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your data where no legal obligation requires us to keep it. To exercise any of these rights, please contact our support team directly. We will respond to your request within a reasonable timeframe and in accordance with our obligations.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable requirements. When we do, we will revise the effective date shown on this page and, where the changes are significant, notify you through your registered account. We encourage you to review this page periodically to stay informed.